Privacy Policy

1. Introduction

National Hair Centers ("NHC", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have when visiting nationalhair.com or requesting a consultation with our team.

2. Information We Collect

We collect the following types of information:

• Contact information — your name, email address, phone number, and any other details you submit through our consultation forms or contact forms.
• Health information — details you choose to share about your hair loss, medical history, or treatment goals when requesting a consultation. We treat this information with the same care as any other sensitive personal information.
• Usage data — information collected automatically through cookies and analytics tools, including your IP address, browser type, device information, pages visited, and how you interact with our site.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and questions;
• Schedule consultations and follow up about your visit;
• Improve our website, services, and overall patient experience;
• Send you marketing communications about our services, but only with your consent (you can unsubscribe at any time).

4. How We Share Your Information

We do not sell your personal information. We share information only in these limited situations:

• With trusted service providers who help us operate our business (such as email delivery, hosting, and analytics providers), under contracts that require them to protect your information;
• When required by law, subpoena, or other legal process, or to protect our rights or the safety of others.

Any health-related information you share is handled in a manner consistent with applicable privacy laws, including HIPAA where it applies. Information collected through our website forms is used to schedule and prepare for your consultation and is not shared for marketing purposes without your explicit consent.

5. Cookies & Tracking

We use cookies and similar technologies to operate our site and understand how visitors use it. These tools may include Google Analytics and Google Tag Manager. We use Google Consent Mode to honor your cookie preferences. You can opt out of analytics tracking by adjusting your browser settings or by using browser extensions that block analytics scripts.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect the personal information we collect. Our website uses SSL encryption to secure data submitted through forms. While no method of transmission over the internet is 100% secure, we work to safeguard your information using industry-standard practices.

7. Your Rights

You have the right to access, correct, or request deletion of the personal information we hold about you. To exercise any of these rights, contact us using the information below. If you are a resident of California, the European Union, or another jurisdiction with additional privacy protections, you may have additional rights under your local laws — including the right to know what information we collect and the right to opt out of certain uses.

8. Children's Privacy

Our services and website are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will indicate when it was most recently revised. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

National Hair Centers
5828 N 7th Street
Phoenix, AZ 85014
Phone: (602) 230-0000
Email: nationalhair@nationalhair.com